Lok Jagriti from the inception itself, works on a delegated work environment. Each and every person in the organization is involved in the process of decision making in a scientifically designed system. Making Policy & Decision in the Foundation are done through a four tier system.
Monthly review meetings are held for each division and department regularly.
The Executive Committee manages the Lok Jagriti’s operation directly and it reports to the Board of Advisors. Members of this committee are professionals working with Lok Jagriti and it is mandatory to include a member from the Board of Advisors. The Executive Committee of Lok Jagriti holds a meeting each Quarter (every three months) and looks after day to day management.
The Board of Advisors comprises of technically competent people from diverse backgrounds and expertise. The body is formed for a period of one year and a few independent members with eminence and reputation are nominated each year. Members of this board also meet once every Quarter. The Board of Advisors advises the Trustees of Lok Jagriti, taking regular inputs from the Executive Committee.
The Board of Trustees sets the vision and broad guidelines for the Foundation and ensures good governance in liaison with the Board of Advisors; although, the Board of Trustees is not involved in the day to day operation of Lok Jagriti
Lok Jagriti encourages its partners to follow Credibility norms for ensuring good governance in the development sector. Lok Jagriti also follows norms of good governance itself. Lok Jagriti strives to build capabilities of its grassroots NGO partners towards good governance. The Governance & Credibility System includes a systematic set of norms, which is administered and monitored by a qualified Company Secretary.
Lok Jagriti advocates use of technology for ensuring impartial monitoring and to cut down over head cost. Lok Jagriti has already started the system in a few of its national level programmes. Gradually, all its projects will be compatible with this system. The biggest challenges so far have been lack of access to technology in remote project areas and lack of working knowledge among grassroots NGO partners. Lok Jagriti is taking up the task of building capacities of all its NGO partners and project staffs.
A successful beneficiary management system is operational across 100 projects in 21 states of India. This technology is helping Lok Jagriti in tracking the progress and development of all the beneficiaries in two major national level programmes as of now.
Lok Jagriti practises participatory and democratic decision making process, which involves all possible professionals in the organisation. Microsoft Groove software is operational, connecting all major offices and divisions, since last one year.
A monthly MIS is prepared and analyzed by the MIS Officers and it is submitted and discussed in Executive Committee meetings for assessing the operational activities and to do future planning.
With increasing use of relevant technology in each division and department, along with projects, both quantitative and qualitative MIS are managed technologically. The Accounts Team of Lok Jagriti consists of competent and qualified accounts professionals. The accounts are maintained on daily basis through advanced and updated computerized systems. The same is also analyzed and checked periodically by the internal control system and Internal Auditor, in compliance with standardized HR and Management Policy.
Lok Jagriti is exploring various technologies like GPS (Global Positioning System) to track and to do real time monitoring of all Lok Jagriti on Wheels projects, its national mobile hospital programme. Next in line is also video conferencing system which would eventually connect all Lok Jagriti offices and centres. It will facilitate decision making, monitoring, optimum involvement of all stake holders – including supporters, capacity building and training etc.